Hospitality brands including Mandarin Oriental Group, Swire Hotels and Artyzen Hospitality Group have worked with Infor HMS in the Asia Pacific region.
Who is going to garner or facilitate a bigger slice of travel bookings – travel specialists like Ctrip and Toncheng-eLong or e-commerce platforms/ecosystems?
Once a new revenue stream has been added, the business line won’t stop even after the pandemic.
The global tourism community can draw a few lessons from how China’s hospitality industry has been bouncing back by leveraging technological innovation.
Customers can now book ANA flights through the airline ticket comparison function on "Google Flights" and purchase tickets using "Book on Google" using the OpenJaw t-Retail NDC platform.
Travel agencies will benefit from improved speed-to-market, access to the widest range of fare products including personalized content, and the ability to offer customized products.
After 15 years of significant growth, the travel space was stopped in its tracks by the coronavirus outbreak. Now travel companies are seeking new technology to help them survive.
Hotelbeds has forfeited around €300 million of otherwise profitable sales to ensure compliance over the last year.
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