Search results for “customer journey”
Major OTA reports 43.6% drop in revenue; China buys into Norwegian Air | Daily Brief
05/21/2020|5:16:44 PM|
Travel distribution firm DerbySoft is building new connections with Airbnb and HotelTonight; Marriott expects East Asia to lead the recovery with millennial customers.
Top Chinese carriers confident of their FFP members staying loyal
06/04/2020|9:08:15 AM|
Chinese carriers not only took initiatives to assure their loyalty program members about the utility of loyalty currency and membership benefits, but they also paved way for smaller non-air redemptions to subsidize member's shopping for essentials during the coronavirus crisis.
Travel retail: Break old models to build new ones
03/23/2020|12:10:00 PM|
Reinventing travel retail will bring about new opportunities despite the raging pandemic.
Booking.com chairwoman on China market, brand synergy and new growth engines
12/09/2019|8:10:43 AM|
Early entry was but the first step of Booking.com’s game plan on building its presence in China, and partnering with major local players is deemed essential.
Trip.com Group aims to be the world's top OTA in 5 years
10/28/2019|11:42:24 AM|
James Liang, the company's Executive Chairman of the Board, said that Ctrip aims at becoming Asia's No. 1 online travel company in three years, and the world's top online travel company in five years.
Expedia eyes global new heights with dual focuses on travelers and partners
11/15/2019|2:55:31 PM|
Enabling frictionless travel requires strategies and thoughts on different levels.
Expedia Group prioritizes for travelers and partners
11/14/2019|10:25:12 AM|
Expedia Group is on a quest to provide stress-free, frictionless travel powered by AI and ML.
Accor and Alibaba Group enter into strategic partnership
11/08/2019|9:32:23 AM|
The two innovative companies join forces to develop a series of digital applications and loyalty programs to improve the consumer and traveler experience over the next five years.
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