Search results for “online booking”
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Outbound travel from China to Europe expected to rise 10% in 2017
04/12/2017|1:55:15 PM|
Europe received 5.13 million visitor arrivals from China in 2016, up by 6.3% YoY. The arrivals number is expected to grow 10% to 5.5 million this year.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
What has Ctrip acquired in three years?
04/15/2017|5:03:54 PM|
Ctrip said that it may continue to acquire complementary businesses and assets in the future if presented with appropriate opportunities. It has just revealed details about its acquisitions in recent years.
OpenJaw signs up Cathay Pacific as NDC partner and partners with IATA
03/02/2017|3:02:03 PM|
OpenJaw has become Cathay Pacific Airways' NDC partner and an NDC and ONE Order Strategic Partner, having achieved Level 3 NDC capability certification - the highest level of NDC certification offered by IATA.
DerbySoft CEO talks about evolution of GDN
02/22/2017|4:28:11 PM|
In the world of fast moving technology, people take for granted how easy it is to plan and book travel itineraries for flights, hotels and more. It’s illuminating to reflect on how far the industry has come in just a few years.
TripAdvisor revenue rises 6% in Q1 2017
05/10/2017|11:29:26 PM|
User reviews and opinions grew 43% and reached 500 million at March 31, 2017. GAAP Net Income slided 55% to USD 13 million.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
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