Search results for “customer service”
Travel photographer firm Roto Travel receives tens of millions of yuan in funding
08/15/2018|8:47:58 AM|
Mr. Haijun Hang, founder and CEO of Roto Travel, believes that the overseas photography market will grow to be worth more than ten billion yuan.
Family health and travel platform Mtour Globe raises tens of millions of yuan
07/25/2018|4:29:03 PM|
The company has developed more than 1,000 routes in 40 countries worldwide. It is aiming to achieve a total of 5,000 routes, 5 million members and a turnover in excess of 100 million yuan in 2018.
A fascinating tussle brews for outbound hotel distribution pie in China
07/13/2018|8:03:20 AM|
The battle to target a bigger pie of the outbound business featuring travelers from lower-tier cities in China is getting intense.
Blockchain-driven home sharing platform PopulStay raises $2.25 million
07/11/2018|4:52:15 PM|
Based on blockchain technology, PopulStay hopes to build a home sharing community by directly connecting hosts and guests, and lower the cost for both parties by doing away with intermediaries.
How AA is counting on technology and people to offer sublime customer experience?
07/25/2018|2:37:31 PM|
American Airlines has upgraded its technology stack and structured teams in an agile way to sort out business issues for a differentiated passenger experience.
Hotel data operator Htrip lands tens of millions of yuan
07/11/2018|8:53:00 AM|
Htrip is a hospitality data operator that aims to help hotels maximize their profits by leveraging big data for hotel services, product lines, membership operation and other aspects.
Shared lodging brand Islands completes a new funding round
07/31/2018|9:05:36 AM|
Islands is applying the Uber model to provide branding support for independent hotels in the areas of operation and management, channel sales, membership system, information system and supply chain.
How Lufthansa Innovation Hub is targeting travel and mobility tech space in China?
07/24/2018|7:50:34 AM|
China alone garnered 55% ($14 billion) of the global VC in the travel and mobility tech category last year. Lufthansa Group’s central digitization unit’s Managing Director, Gleb Tritus says if one would like to understand how we will get from A to B in the future, especially in the urban context, China is the right place to be.
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