Search results for “customer service”
Air China extends its paid seat selection service to its domestic flights
09/07/2015|4:40:21 PM|
Air China will extend the service to domestic flights by launching a “One Yuan spacious seat” promotion.a RMB99 air ticket coupon in return upon arrival at their destination.
Mobile rules, but offline, too, is pivotal as car rental brands scale up
08/22/2015|8:53:45 AM|
Car rental and service providers in China are looking at mobile for growth and cost controlling but that doesn’t mean that offline touch points are going out of favour.
HNA’s Capital Airlines to add long-haul international services
09/09/2015|5:06:29 PM|
Capital Airlines has become the seventh Chinese carrier to serve international air routes after launching two routes, from Hangzhou and Beijing to Copenhagen.
Carriers in China set their sights on travel retailing
08/17/2015|10:08:09 AM|
In order to unlock revenue generation opportunities Chinese airlines need an understanding of what travel retailing means.
Air China achieves steady direct sales growth in first half
09/02/2015|6:22:23 PM|
After rolling-out a series of initiatives to improve the operational performance of its e-commerce platform, Air China is witnessing positive results.
Winning over the elusive tag of running a successful B2C brand in China
08/12/2015|6:22:26 PM|
Travel e-commerce category is a highly competitive one in China. If there is any organization that can get closer to running a successful business in China, it looks like a brand from Priceline group.
Getting ready for a deregulated travel market in China
08/19/2015|10:49:24 PM|
Travelport is preparing itself for full deregulation in the Chinese distribution market. The company believes it can play an integral role in shaping up the future of travel ecommerce in China.
China’s second-tier cities to become the hottest international aviation market
09/01/2015|3:22:31 PM|
China’s “one belt one road” strategy has spurred the development of more international air routes from China's second-tier cities.
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