Search results for “customer service”
WeChat for room bookings isn’t just about revenue, experience counts too
08/05/2015|10:57:01 PM|
Rather than focusing on too many sales promotion messages on WeChat, hotel companies need to find ways to augment their customer experience program goals.
Dark horse Meituan overtakes Qunar with 33 million hotel room night sales
08/06/2015|4:33:02 PM|
After leveraging massive investment to capture first place in the lifestyle service segment, Meituan is eager to take down top OTA player for hotel bookings.
Local travel startup Yikuaiqu raises US$4 million in A+ financing round
08/04/2015|5:29:36 PM|
Online local travel service Yikuaiqu announced it received RMB25 million (approx: US$4 million) in an A+ financing round.
Ctrip makes a high-profile entry into the Chinese-language vehicle charter
08/19/2015|5:31:16 PM|
Ctrip has announced it will be launching a Chinese-language vehicle charter service in Europe and will likely make acquisitions for this service in the future.
Paths may clash, but Ctrip and eLong are working towards laser-sharp positioning
08/05/2015|9:16:23 PM|
Ctrip and eLong are making bold moves, especially in thier approach to respective product strategies and thier decision to monetize the mobile channel.
Conference venue platform HotelGG raises US$20 million in Series B financing
08/18/2015|6:13:13 PM|
Conference venue search and booking platform HotelGG raised US$20 million in its B Series financing round from - Matrix Partners China, Chengwei Capital and SIG China.
Tuniu’s CEO rules out privatization amid globalization forays
08/06/2015|4:32:52 PM|
Tuniu’s CEO Donald Yu said it has no privatization plans but will accelerate its globalization strategy and aims to add 100 overseas destination centers overseas.
Tujia completes $300 million round of financing at over US$1 billion valuation
08/03/2015|8:55:59 PM|
Tujia, China’s largest online platform for vacation rentals, has completed its D&D+ round of financing，raising $300 million at a valuation of more than $1 billion.
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