Search results for “customer experience”
Asian aviation rebounds slowly after a 47% decline in scheduled seats
04/23/2020|3:12:44 PM|
The actual number of flights on China’s domestic routes have recovered slightly since the beginning of March.
ANA partners Skyscanner on direct booking; Travelzoo furloughs global workforce | Daily Brief
03/28/2020|12:28:17 AM|
Three Chinese airline partners work with KLM to support the Netherlands's virus containment; Hong Kong Disney extends ticket expiry date.
How AA is counting on technology and people to offer sublime customer experience?
07/25/2018|2:37:31 PM|
American Airlines has upgraded its technology stack and structured teams in an agile way to sort out business issues for a differentiated passenger experience.
Travelport unveils trends that will shape travel experiences in 2020
01/21/2020|1:53:55 PM|
Customers are moving towards self-service options, with 55% of the respondents preferring to hear about travel disruption via digital communications rather than on the phone.
Asia Pacific's villa rental market rises 12% to US$440m in past 2 years
11/15/2019|10:53:00 PM|
China overtook Australia as the top source market for visitors to Bali.
Booking.com chairwoman on China market, brand synergy and new growth engines
12/09/2019|8:10:43 AM|
Early entry was but the first step of Booking.com’s game plan on building its presence in China, and partnering with major local players is deemed essential.
Chatbot service provider TravelFlan completes $7 million funding
12/23/2019|10:26:23 AM|
TravelFlan claims to be working with 100-plus travel content and product suppliers including Klook, Marriot and Tuniu.
Expanding out of China – how payment localization can drive adoption and conversion
10/08/2019|10:04:40 AM|
Multi Currency Pricing combined with APMs from the customer’s country will reduce costs and even create a revenue stream.
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