Customers are moving towards self-service options, with 55% of the respondents preferring to hear about travel disruption via digital communications rather than on the phone.
Hotelbeds has forfeited around €300 million of otherwise profitable sales to ensure compliance over the last year.
Global Blue’s network enables international tourists to purchase goods tax-free.
Travelzoo, which claims to have more than 30 million globally, operates a similar email-based subscription model sending its users a weekly Top 20 deals.
South Korea’s travel market enters 2020 with a sense of anticipation as well as trepidation as to what the first year of the new decade will bring the industry.
Blueground also services business travelers from companies such as Samsung, Pfizer, or HSBC.
SiteMinder is poised to reach a $1 billion valuation ahead of other hotel tech contenders, such as Cendyn and RateGain.
AirAsia is giving our employees the opportunities to reskill to suit the digital economy as more jobs might become redundant in the next three years.
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