Hotels are often reminded of what they should be doing, or encouraged to try new things as the sector gets more competitive than ever.
Marriott International is promoting David Flueck, a 13-year Starwood Hotels veteran, to serve as the company’s new senior VP of Loyalty, overseeing all three of the company’s loyalty programs.
Hotel CEOs said they have seen significant changes in how consumers are choosing to book with them, and in how many travelers are signing up for their respective loyalty programs.
The passenger throughput of airports in China topped 1 billion in 2016 for the first time, up by 11.1% YoY. The Passenger volume of international flights rose 19.3% YoY to more than 100 million in the year.
Tours and activities market is big, important, and growing, but remains fragmented, challenging and primarily offline.
To look to the future, Amadeus wants to offer a portfolio of IT services to hotels worldwide, which it sees as a multi-billion euro opportunity.
Las Vegas‘ new e-sports arena has all the features that a professional sports venue needs, but what distinguishes it is its dozens of video game consoles.
AccorHotels is undergoing a major transformation in an effort to become a new breed of hospitality company, and the biggest example of that is the company’s most recent pilot program.