Search results for “customer experience”
Expedia eyes global new heights with dual focuses on travelers and partners
11/15/2019|2:55:31 PM|
Enabling frictionless travel requires strategies and thoughts on different levels.
Expedia Group prioritizes for travelers and partners
11/14/2019|10:25:12 AM|
Expedia Group is on a quest to provide stress-free, frictionless travel powered by AI and ML.
Chatbot service provider TravelFlan completes $7 million funding
12/23/2019|10:26:23 AM|
TravelFlan claims to be working with 100-plus travel content and product suppliers including Klook, Marriot and Tuniu.
Trip.com Group eyes TripAdvisor’s valuable assets via new pact
11/07/2019|6:24:30 PM|
The group has taken this initiative to strengthen the overall trip planning tools that its brands have to offer, and in doing so also intends to propel the growth of its key brands, Trip.com and Skyscanner.
Global CRM Study: The state of CRM and guest data management
09/05/2019|3:51:26 PM|
Personalization is the path to better guest relations.
Trip.com Group works with Kayak to offer car rentals in Asia Pacific
11/27/2019|11:38:49 AM|
Kayak users will be able to book Trip.com's car-rental offerings in Asia Pacific including Greater China, Singapore, Korea and other destinations.
Travelport: Chinese travelers lead global digital proficiency across all age groups
11/20/2019|11:49:39 AM|
84.2% of Chinese survey respondents tend to use their mobile devices when searching for travel information, higher than the global average of 22.6%.
Accor and Alibaba Group enter into strategic partnership
11/08/2019|9:32:23 AM|
The two innovative companies join forces to develop a series of digital applications and loyalty programs to improve the consumer and traveler experience over the next five years.
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