Search results for “customer service”
Dear Chinese airlines: Digital marketing works in other ways
03/07/2017|3:21:02 PM|
Joseph Wang, Chief Commercial Officer of TravelDaily China & ChinaTravelNews, discusses digital marketing trends for China’s airline industry.
C2B hotel booking site WoXingWoSu closes 10 million yuan Pre-A round
04/05/2017|10:17:32 AM|
C2B hotel booking service WoXingWoSu announced that it has raised RMB 10 million in its Pre-A round following its 5 million yuan angel round earlier this year.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
BTG Hotels focuses on upper midscale brands following phased consolidation
03/29/2017|11:28:57 AM|
BTG Hotels has completed first-phase consolidation of former BTG Hotels Group and Homeinns Group in nine months after their merger and will be focusing on upper midscale brands for the next few years.
OpenJaw signs up Cathay Pacific as NDC partner and partners with IATA
03/02/2017|3:02:03 PM|
OpenJaw has become Cathay Pacific Airways' NDC partner and an NDC and ONE Order Strategic Partner, having achieved Level 3 NDC capability certification - the highest level of NDC certification offered by IATA.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
DerbySoft CEO talks about evolution of GDN
02/22/2017|4:28:11 PM|
In the world of fast moving technology, people take for granted how easy it is to plan and book travel itineraries for flights, hotels and more. It’s illuminating to reflect on how far the industry has come in just a few years.
Travelport records 6% net revenue rise in 2016
02/21/2017|9:54:08 PM|
Travelport's air revenue increased 3% to USD 1,651 million in 2016 and Beyond Air revenue rose 18% to USD 579 million, contributing 26% of Travel Commerce Platform revenue of the year.
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