Search results for “customer service”
Ctrip acquires TangRen World to tap destination ground transport
01/03/2017|9:53:18 AM|
ChinaTravelNews learned from Ctrip that the company has acquired overseas chauffeur service provider TangRen World and will further improve its overseas ground transport management and quality control in the future.
Flight-sharing platform Apin.com secures RMB 120 million
01/04/2017|6:14:36 PM|
Hangzhou-based flight-sharing platform Apin.com announced on January 3rd it has secured RMB 120 million in its series B funding round.
Shiji acquires majority stake in guest intelligence ReviewPro for EUR 26.36 million
01/16/2017|6:23:22 PM|
Shiji, a Chinese hotel information company partially owned by Alibaba, acquired a 79.47% stake in Spain-based hotel review company ReviewPro for EUR 26.36 million.
Taiwan OTA KKday raises $7m in A+ round
12/05/2016|9:30:03 AM|
Taiwan-based online travel company KKday received USD 7 million in series A+ round funding for further expansion in Asia.
Ctrip takes a big step in pursuit of going global
11/27/2016|9:50:20 AM|
Drifting away from intense competition in the domestic OTA market, Ctrip seems to have come a long way in a span of 18 months. The decision to acquire Skyscanner means Ctrip isn’t just a single market player anymore.
Leo Group invests RMB 27m in ground solution provider Yuetu
11/10/2016|5:57:13 PM|
Zhejiang-based Leo Group made an investment of RMB 27 million in Yuetu for 9% holding. As a transportation solution provider, Yuetu offers basic information and guidance about train services to individual customers.
Building a customer-centric distribution channel
10/26/2016|9:29:21 AM|
Chinese airlines have responded to OTAs by focusing on direct sales and axing agency commission fees. At the heart of their argument was that the move was for consumers.
Views from the middle of the value chain
10/28/2016|10:21:29 PM|
TMCs and OTAs share their views on the latest trends on airline distribution, and not everyone is happy with the way things are heading.
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