Search results for “customer service”
Meituan works with Japan's dining guide to target Chinese tourists
12/13/2017|10:11:46 AM|
Chinese tourists’ spending on local food in Japan accounted for more than 55% of their overall expenditure excluding hotels and air tickets, according to Meituan Travel’s data collected overseas.
Travel site Lvmama’s parent Joyu Culture Media secures another $402 million
12/27/2017|12:39:55 PM|
Joyu Culture Media has raised $402 million in its latest financing after the September round. The latest round is completed through a third-party limited partnership acquired by Fullshare Holdings.
Restaurant marketing platform RedTable expands beyond Greater China
12/26/2017|3:41:17 PM|
Global restaurant marketing platform RedTable has recently signed supply contracts with major OTAs in Taiwan, Japan, and Singapore to provide customers across Asia with Korean food tourism products.
Rentalcars will join Booking.com and forge ‘BookingGo’ brand
12/13/2017|11:47:21 AM|
After Ctrip's plan to create a full-service travel platform with its recently acquired Trip.com under Skyscanner, the Priceline Group may also be tapping into the same idea.
Key to having a seamless conversation – capture all interactions
11/21/2017|9:59:06 AM|
The probability of ‘restarting’ a conversation as a passenger moves across channels has to come down. Blair Koch, Datalex’s CTO and President USA asserts that airlines need to capture all the interactions, encompassing offline and online touchpoints.
Ctrip named the top travel company in China for four years in a row
12/22/2017|9:06:25 AM|
China’s top 20 tourism groups have recorded total transactions of RMB 1.53 trillion this year, 400 billion yuan more than last year, according to a ranking list jointly released by China Tourism Academy and China Tourism Association.
Ctrip-backed CME to buy 35% stake in Mind Letu for RMB 16.7 million
12/20/2017|9:25:44 AM|
Mind Letu will be transformed after the acquisition to create synergy in the demand-supply chain of research and study trips and customer acquisition channels so as to enhance its competitiveness.
Meituan Travel unveils air ticketing strategy a year after acquiring Flightroutes24
11/23/2017|8:49:10 AM|
Meituan has seen more than three-fold increase in air ticketing transactions so far this year, and the number of paid air tickets transacted on the site increased by more than 340% year on year.
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