Search results for “customer service”
ChinaTravelNews Briefing: ITB China raises insights, Hyatt flagship store debuts on Ctrip
06/01/2018|6:02:57 PM|
ITB China 2018 concluded with high hopes for China’s tourism growth, Ctrip brought in Hyatt flagship store, and more Chinese tourists are heading to Europe destinations and Russia.
Ctrip backs its expansion plans in China and abroad
05/24/2018|9:22:25 AM|
Even as Ctrip is continuously gaining market share across all the business lines, the team has assured that they are ready to forego certain short-term financial benefits to ensure that customer-centricity doesn’t get off the hook.
Meituan’s catering service provider SemiTrip bags millions of yuan in funding
06/06/2018|4:35:22 PM|
At present, SemiTrip claims the highest market share on Meituan’s platform, with more than 8,000 of its registered restaurants are served by SemiTrip.
Travel tech provider Travel-X closes a new round of fundraising
06/14/2018|1:38:49 PM|
Danyang Luo, co-founder of Travel-X, said the capital raised will go towards further developing the technology for data processing, demand forecasting and data applications.
Ctrip-founded insurtech platform 11bee obtains hundreds of millions of yuan
05/30/2018|10:29:06 AM|
11bee will add rest and rescue services to accident insurance, and add health management services to health insurance, according to Iyiou.com.
Hotels need to act fast and prudently to deal with fragmentation in distribution
06/01/2018|7:39:30 AM|
Be it for what needs to be done to optimize association with a new channel/ platform or managing rate disparity and revenue leakage, some foreign hotel companies are cautious in approaching emerging options such as Fliggy, WeChat etc.
How to attain digital success in China? 8 key takeaways from ITB China
05/28/2018|2:03:44 PM|
It is imperative for foreign companies to best allocate their resources in China, work out presence on preferred channels, distribution strategy and make sure their brands remain true to what they stand for.
ChinaTravelNews Briefing: Ctrip unveils Oasis Lab, China connects air-rail networks and more
05/18/2018|3:45:18 PM|
Ctrip replaced its incubation program with Oasis Lab for innovative initiatives, budget hotels in China revamped services and experiences for customers, CAAC & CRC announced to connect train-plane networks.
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