Search results for “customer service”
Ctrip records $10m offline daily sales, Alibaba invests in FunNow, and more
08/19/2018|3:54:23 PM|
Huazhu acquired 71.2% shares of Blossom Hill for RMB 462.9 million; OYO signed 400 hotels and 25,000 rooms in China last month alone; travel service firm KLOOK raised $200 million.
Foreign carriers fail to differentiate content despite NDC connectivity in China
07/26/2018|9:34:09 AM|
IATA's NDC XML standard has enabled foreign carriers to come up with a differentiated offering for channels that have opted to connect via this standard. But the same isn't the case in China.
Booking Holdings invests $500 million in DiDi Chuxing
07/17/2018|4:27:09 PM|
Booking Holdings' brands will offer on-demand car service powered by DiDi through their apps, and DiDi customers can book hotels through Booking.com or Agoda.
Family health and travel platform Mtour Globe raises tens of millions of yuan
07/25/2018|4:29:03 PM|
The company has developed more than 1,000 routes in 40 countries worldwide. It is aiming to achieve a total of 5,000 routes, 5 million members and a turnover in excess of 100 million yuan in 2018.
A fascinating tussle brews for outbound hotel distribution pie in China
07/13/2018|8:03:20 AM|
The battle to target a bigger pie of the outbound business featuring travelers from lower-tier cities in China is getting intense.
Blockchain-driven home sharing platform PopulStay raises $2.25 million
07/11/2018|4:52:15 PM|
Based on blockchain technology, PopulStay hopes to build a home sharing community by directly connecting hosts and guests, and lower the cost for both parties by doing away with intermediaries.
Localized content for bookings from China – a must for foreign hotels
08/09/2018|7:37:28 AM|
Foreign hotel companies need to focus on providing better content to 3rd party hotel intermediaries in China in order to step up the conversion rate for their outbound business.
Hotel data operator Htrip lands tens of millions of yuan
07/11/2018|8:53:00 AM|
Htrip is a hospitality data operator that aims to help hotels maximize their profits by leveraging big data for hotel services, product lines, membership operation and other aspects.
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