Search results for “customer service”
Ctrip upgrades hotel booking cancellation policy across 100,000 hotels
10/31/2018|5:30:46 PM|
Ctrip will add other measures to optimize booking cancellation down the road.
Sunlight Tourism secures RMB 90 million in Series A round
10/30/2018|9:42:46 AM|
Sunlight Tourism has launched six projects across the country, including Sun Valley, Sun Coast, Sun Forest, Sunlight Farm, Sunshine Valley and Sun Lake.
Ctrip embarks on hotel operation, Xiaozhu gets $300 million funding, and more
10/18/2018|8:22:02 AM|
High-speed railway passenger volume increased by more than 50% year-on-year during China’s National Day holiday, Airbnb rival Xiaozhu has pocketed $300 million for beefing up security and services.
Ctrip shows how to attain multiple benefits from superlative service quality
09/07/2018|7:46:54 PM|
The Chinese online travel giant has taken a series of initiatives to support a traveler’s journey, and this is also helping in cutting down on cost of revenues.
Is Ctrip gearing up for a two-sided marketplace? No, says Jane Sun
09/20/2018|10:10:03 AM|
Ctrip's CEO acknowledges that it is vital for the group to sustain the stickiness of its platform. Rather than operating a two-sided marketplace, the team is optimistic about sustaining its growth based on its core strengths - Ctrip's team, data prowess, service delivery etc.
Travelport becomes first GDS operator to offer NDC content
10/24/2018|11:13:45 AM|
Travelport published a Roadmap for its initial range of NDC products in February, having been the first GDS operator in December 2017 to acquire Level 3 certification from IATA as an aggregator.
Why the travel industry needs to embrace NDC together
09/12/2018|9:33:51 PM|
At Amadeus, we think NDC has the potential to deliver new benefits for all players if implemented in a standard manner that truly takes the needs of all players into consideration.
Technology innovation empowering travel development: TravelDaily CEO Charlie Li
09/20/2018|12:13:46 PM|
TravelDaily will continue to play the role of a connecter and enabler in the process for further development of the travel industry.
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