Search results for “customer service”
OpenJaw reveals new customers, platforms, initiatives for China
10/30/2018|6:24:19 PM|
In addition to the OpenJaw t-Data Platform and OpenJaw t-Social Platform available for Chinese airlines, the firm also has licensed OpenSearch Fare Shopping Engine from TravelSky.
Booking.com launches flagship store on Alibaba platform Fliggy
11/10/2018|8:11:29 PM|
It’s worth keeping track of Booking Holdings' next moves and what will become of its relationship with Ctrip.
Kayak partners with software company Quicket for seating data
11/01/2018|11:19:10 AM|
Self-learning algorithms search the database which has been constructed, structured and optimized by the developers for years. On this basis, Quicket can display the seating configuration of an aircraft used on a specific route.
Didi reported to be making initial exploration of hotel operations
10/29/2018|1:08:55 PM|
Sources said Didi’s intention to enter the hotel sector is certain, but is still in preliminary exploration.
As airline merchandising evolves, how are OTAs upping the ante?
10/22/2018|8:02:20 AM|
Every aspect of OTA business, right from analyzing the source of the traffic to what product to offer is becoming data-centric. The combination of cloud computing, data and analytics, machine learning etc. is set to pave way for insights that can help the likes of OTAs in their key decision-making.
OpenJaw teams up with two new Chinese airlines
10/18/2018|1:46:47 PM|
Adding Chengdu Airlines and Tibet Airlines to its customer base, OpenJaw now has eight Chinese airline customers using the OpenJaw t-Retail Platform.
Intelligent travel solution provider Kuaiying raises a million dollars in Pre-A round
11/06/2018|10:48:16 AM|
Kuaiying Technology provides mobile payment solutions for tourist attractions to enhance their management and operational efficiency.
Scandinavian Airlines, Datalex partner on digital retailing transformation
10/26/2018|10:08:26 AM|
Datalex will support the dynamic shopping, pricing and promotion of offers based on data collection and intelligence to deliver a personalised retail experience to around 30 million SAS customers.
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