Search results for “customer service”
China's outbound travel beats forecast, Alibaba debuts Flyzoo Hotel, and more
12/24/2018|9:40:50 AM|
Chinese tourists have made 162 million outbound trips before this year ends, Alibaba launched its first “future hotel” Flyzoo, and Ctrip tapped into social networking with a new feature.
China Southern sells 5.01% stake in TravelSky to China Mobile
12/17/2018|5:22:57 PM|
After selling its 5.01% stake in TravelSky to China Mobile, Southern Holding will have its stake in TravelSky reduced to 9.18% and cease to be a substantial shareholder of the company.
Booking.com is promoting its home listings while expanding partnerships in China
12/02/2018|7:21:30 AM|
As one of the largest travel e-commerce companies in the world, Booking.com is playing catch up in homes category by showcasing more homes and apartments than traditional accommodations.
Ctrip unfazed by macro uncertainty, rather primed for further growth
11/12/2018|3:54:18 PM|
Asserting that Ctrip historically has outpaced China's GDP growth by a factor of four, the senior management believes the future remains bright, bolstered by robust position in the domestic market and ability to capitalize on opportunities presented by globalization.
Ctrip issues 2018 Chinese Cross-border Travel Consumption Report
11/23/2018|1:36:36 PM|
Chinese tourists’ spending in the United States, Australia, Canada and Japan still ranked top, and the spending level continued to increase rapidly.
China Southern quits SkyTeam, China to become top tourist destination by 2030, and more
11/26/2018|12:09:50 PM|
China issued the first service specification for the home-sharing sector, and Club Med owner Fosun Tourism and Culture approved for listing on the Hong Kong Stock Exchange.
Robot front desk supplier RestHour secures tens of millions of yuan
11/20/2018|3:32:22 PM|
RestHour is open to customized requirements of hotels by expanding from check-in procedures to smart room supports, such as light, temperature, curtain and TV controlled by human voice.
Understanding Etihad’s agile transformation journey
10/29/2018|6:14:58 PM|
Etihad Aviation Group’s Tristan Thomas explains what sort of foundational capabilities are being set up in retailing and e-commerce and what specifically is being done for China.
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