Search results for “customer service”
Mint House Gets $15M To Enhance Your Business Travel Experience
05/14/2019|10:04:43 AM|
The New York-based company promises “tech-forward accommodations,” including a mobile app for check-ins and messaging with customer service.
Ctrip renews chatbot for online customer service
09/26/2016|11:09:26 AM|
Ctrip launched its refreshed chatbot to improve user experience and increase the company’s overall operating efficiency.
ITB China 2019 off to a fabulous start
05/15/2019|5:06:05 PM|
An impressive list of dignitaries including senior executives from Ctrip, Wyndham Hotel Group and Air China graced the ribbon-cutting ceremony of the three-day event in Shanghai on Wednesday.
Huazhu launches shared booking platform Yisu for independent hotels
04/23/2019|4:59:28 PM|
In the first year of its operation in 2019, Yisu will provide direct sales channels to soft brand stores and it will charge no commissions as its goal is not to make a short-term profit.
ITB China Startup Award 2019 announces finalists
04/24/2019|5:19:36 PM|
Pitches & ceremony to take place on the afternoon of 16 May in the Conference Area – Promising startups of all sizes and sectors could apply – winner rewarded with booth at ITB China 2020.
Alibaba launches “Fliggy Buy” shopping channel with merchants
03/26/2019|2:27:12 PM|
Furla Hong Kong and Laox of Japan have already joined this channel, and more merchants are expected to join.
Trip.com: Earn global market shares through differentiated strategies and local teams
03/05/2019|6:41:16 PM|
Trip.com values not only the variety and pricing of their supply but also service localization.
Homestay category on upswing in China, but what’s there to differentiate?
03/26/2019|1:36:49 PM|
Brands such as Tujia, Xiaozhu and Airbnb are expanding their listings in China. An intriguing facet at this juncture is what is being done to stand out when one property could be available on more than one platform.
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