Search results for “customer service”
Travelport offers the first phase of Next-Generation-Storefront capability
08/23/2019|3:26:32 PM|
NGS is an industry initiative to enable travel agencies to display airfares just like airlines show their branded fares on their own websites.
China Southern Airlines signs code-share agreement with Qatar Airways
09/19/2019|1:46:02 PM|
This agreement will enable China Southern passengers to book the flights on Qatar Airways between Doha and Guangzhou/Beijing and further connect to more than 80 destinations in the Middle East, Europe and Africa via Doha.
Amadeus addresses four converging trends to sustain its edge
08/09/2019|6:31:36 PM|
Consumer channels, distribution integration, merchandising and emerging technologies are shaking up the travel sector.
WeChat marketing specialist Zhiketong raises 300 million yuan led by Sequoia Capital China
08/23/2019|2:02:19 PM|
Zhiketong has raised nearly RMB 480 million in total since its incorporation in December 2014.
Two decades on, Ctrip hopes to emerge even stronger: CEO Jane Sun
08/29/2019|4:54:52 PM|
The domestic online travel category is ripe for expansion, asserts the online travel group. As for the international business, Ctrip expects it to contribute 50% of the total revenue generation in the next 3-5 years.
Are you missing out on potential hotel revenue?
07/25/2019|6:10:27 PM|
Although 60% of guests would like to purchase ancillary services during their stay, there are still a significant number of guests who mention that the services offered were not relevant to them.
Accor and Hainan Airlines unveil partnership to enrich members’ travel experiences
09/04/2019|10:59:47 AM|
This new partnership enables Le Club AccorHotels (LCAH)’ members to earn rewards points when flying with Hainan Airlines by converting 7,000 Fortune Wings Club points into 1,000 LCAH rewards points.
Hotels in China dig deep to evaluate what makes data an asset
08/05/2019|4:59:49 PM|
The result-oriented approach is starting to stand out as hotels are now assessing ways to use insights, both via automation for digital touchpoints as well as equipping their staff at a property level, to serve their guests better.
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