Search results for “customer service”
eLong gears up for new avatar, set for sharper focus on lodging
05/22/2015|10:36:34 AM|
eLong has over the years diligently focused on growing its lodging business, crossing 34m-mark room nights at the end of last year. Post the exit of Expedia, eLong is now set for a new chapter.
Hotels in China need to dig deeper to handle their distribution connectivity better
05/22/2015|10:38:35 AM|
According to Ted Zhang, Chinese hotel organizations need to evolve, and keep pace with evolving distribution platforms and channels.
CTA to release standard pricing for domestic tourism
05/21/2015|6:17:24 PM|
The China Tourism Association is formulating a set of guideline pricing for domestic tour itineraries.
OTAs launch ratings and incentive to boost tour guide service standards
05/21/2015|10:39:00 AM|
Chinese OTAs have jointly inaugurated an incentive point system for tour guides at the launch of the Respectful Service and Value Awards held in Beijing.
Overseas Wi-Fi rental becomes the next frontier for Chinese OTAs
05/14/2015|10:55:47 PM|
China’s OTAs are scrambling to invest in Wi-Fi rental services which has shot up in popularity overnight.
Ctrip eyeing rewards from seeds sown over the years
05/15/2015|10:54:42 PM|
The Chinese online travel company believes its first quarter results are giving ample indication that its perseverance is about to pay off
CNTA bans commissioned sale of outbound tourism products
05/29/2015|9:20:01 PM|
A new CNTA regulation will deal a blow to the SMEs without outbound tourism licenses and have a major effect on the market in third and fourth tier cities.
China’s hotel chiefs share views at TravelDaily China conference’s “CEO Chat”
05/14/2015|3:20:05 PM|
Four major CEOs in China’s hotel industry had a rare and candid discussion at the “CEO Chat” event at the TravelDaily China Hotel Marketing Conference.
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