Search results for “customer journey”
Scandinavian Airlines, Datalex partner on digital retailing transformation
10/26/2018|10:08:26 AM|
Datalex will support the dynamic shopping, pricing and promotion of offers based on data collection and intelligence to deliver a personalised retail experience to around 30 million SAS customers.
Sorting the technology use conundrum - when to embrace it
09/19/2018|10:21:55 AM|
Blockchain, augmented reality, artificial intelligence...there is no dearth of what all promises to change the way travellers plan and buy their trip essentials. How are travel companies going about embracing technology?
Airbnb counting on a blend of autonomy + global innovation in China
09/30/2018|9:28:28 PM|
Airbnb is relying on razor-sharp product development backed by over 100 Chinese specialists and quality assessment of its listings to strengthen its operations in China, according to Airbnb’s Nathan Blecharczyk. The team has also interacted with China’s design community, meeting specialists from Didi Chuxing, Baidu etc. in the past year or so.
Differentiated offer and dynamic pricing – how to make it work
09/28/2018|7:44:35 AM|
Dynamic pricing is an integral part of today’s offer management, and airlines are digging deep to embrace the same to become sophisticated retailers.
Engaging guests post a booking is done - how to excel in this arena?
09/10/2018|10:17:17 AM|
Hotels lack ways to communicate their offerings – what services, amenities they have, what promotions they are running etc. and how to best share the same depending upon what the guest is likely to be looking for.
NDC is just one aspect of embracing modern commerce, not an end in itself
09/06/2018|10:04:01 AM|
As for understanding the efficacy of the workflows resulting from functionalities introduced in the NDC standard, Sabre recently announced the Beyond NDC program under which it has partnered with four travel companies.
Why the travel industry needs to embrace NDC together
09/12/2018|9:33:51 PM|
At Amadeus, we think NDC has the potential to deliver new benefits for all players if implemented in a standard manner that truly takes the needs of all players into consideration.
Ctrip shows how to attain multiple benefits from superlative service quality
09/07/2018|7:46:54 PM|
The Chinese online travel giant has taken a series of initiatives to support a traveler’s journey, and this is also helping in cutting down on cost of revenues.
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