Search results for “customer experience”
Travelport wraps up Asia-Pacific customer conference
06/07/2016|10:55:40 AM|
Travelport hosted its annual Asia-Pacific customer conference with 360 attendees from 23 countries across all sectors of the travel industry.
Setting up an e-commerce brand in China – it’s about prioritizing investments
03/14/2016|10:16:20 PM|
There is no magic bullet to succeed in China. An insight into how Thailand-based ONYX Hospitality Group is looking at apt mix of brand building and performance advertising.
New high-speed rail service fuels market share battle against airlines
05/18/2016|4:27:18 PM|
China's rail operators have added an evening high-speed rail service between Shanghai and Beijing that threatens to claim more market shares from airlines in these mature markets.
Taiwan OTA KKday raises USD 4.5 million in A-round funding
03/17/2016|11:13:01 AM|
KKday, a Taiwan platform for independent travel, has received USD 4.5 million for its A-round funding. The funding will be invested in developing its presence in Southeast Asia.
Tempus Global net income grows 17.15% in 2015
05/03/2016|9:17:51 PM|
Tempus Global revealed in its annual report that the revenue of 2015 doubled to RMB 928 million and net income attributed to the listed company was RMB 146 million
eHi upbeat about prospects despite marginal loss in Q4
04/05/2016|10:12:31 PM|
eHi expects 2016 to be another record year for its revenue growth. The team is counting on its integrated business model, brand awareness and mobile infrastructure.
Robots and hotels – just expect simple tasks as of now
03/27/2016|10:15:44 PM|
Robots as a proposition for hotels are exciting and can charm guests. But can they go beyond this and understand what guests want? Probably yes, they can in the future.
Payments in China – it’s about dealing with a multitude of options
03/21/2016|11:19:47 AM|
In today’s world of instant gratification, the experience during the check-out can make or break their business. Besides, there are multiple factors that airlines, hotels, OTAs and other travel e-commerce organizations need to deal with in order to ensure a transaction goes smoothly in the multi-channel, multi-device environment.
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