Search results for “customer experience”
ClaimCompass, VariFlight join to help with compensation in flight disruption
09/12/2017|3:31:58 PM|
Flight compensation platform ClaimCompass joins forces with VariFlight, a global leading aviation data service provider, to help the passengers get their money back when the flights are disrupted.
Rentalcars riding on momentum of China’s outbound travel
08/24/2017|4:34:35 PM|
Eyeing China's growing outbound tourism, Priceline's ground transport unit Rentalcars has set up its service in the country to work with local OTAs and plan partnerships with the Chinese airlines.
Overseas independent travel provider RRUU raises RMB 35 million
08/18/2017|3:19:00 PM|
RRUU has recently received RMB 35 million in its A+ round financing and is to complete the B-round financing later this year.
Chinese outbound tourists increase 5% to 62.03 million in H1 2017
08/04/2017|11:28:49 PM|
China remains the world’s largest outbound tourism source market following a 5% increase year on year in the number of Chinese outbound tourists to 62.03 million in the first half of 2017.
Priceline Group CEO: online travel in China may still witness “significant volatility”
06/19/2017|1:58:57 PM|
Priceline CEO Glenn D. Fogel believes that price is still incredibly important in China's OTA market. The key of setting up a brand in China is to understand ecosystems – Baidu, Alibaba and Tencent.
Record domestic & outbound tourism traffic for upcoming Golden Week
08/28/2017|11:23:04 AM|
Ctrip projects all time high tourism traffic in the upcoming golden week, at more than 650 million trips for domestic travel and over 6 million trips for outbound travel.
Air China works with Ritz-Carlton for in-flight dining experience
07/31/2017|5:49:20 PM|
Air China hosted a launch event for its new in-flight catering partnership with the Ritz-Carlton hotel in Beijing, as part of the company's strategy to transform customer needs into a gourmet onboard experience.
Counting on technology to overcome breakdown in personalization
07/24/2017|4:35:01 PM|
The blend of Bluetooth beacon technology, hyper local marketing, and GPS geo-fencing can help hotels to convey what they have to offer and in turn, improve the overall stay experience.
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