Search results for “customer experience”
Understanding Etihad’s agile transformation journey
10/29/2018|6:14:58 PM|
Etihad Aviation Group’s Tristan Thomas explains what sort of foundational capabilities are being set up in retailing and e-commerce and what specifically is being done for China.
Booking.com launches flagship store on Alibaba platform Fliggy
11/10/2018|8:11:29 PM|
It’s worth keeping track of Booking Holdings' next moves and what will become of its relationship with Ctrip.
As airline merchandising evolves, how are OTAs upping the ante?
10/22/2018|8:02:20 AM|
Every aspect of OTA business, right from analyzing the source of the traffic to what product to offer is becoming data-centric. The combination of cloud computing, data and analytics, machine learning etc. is set to pave way for insights that can help the likes of OTAs in their key decision-making.
Kayak partners with software company Quicket for seating data
11/01/2018|11:19:10 AM|
Self-learning algorithms search the database which has been constructed, structured and optimized by the developers for years. On this basis, Quicket can display the seating configuration of an aircraft used on a specific route.
Didi reported to be making initial exploration of hotel operations
10/29/2018|1:08:55 PM|
Sources said Didi’s intention to enter the hotel sector is certain, but is still in preliminary exploration.
Jhon Ruiz to spearhead Kiwi.com expansion into American markets
11/09/2018|2:01:36 PM|
Jhon Ruiz joins the members of the team in the new Kiwi.com offices in Miami, where he will continue to expand the business’ reach in the US and Latin America.
Scandinavian Airlines, Datalex partner on digital retailing transformation
10/26/2018|10:08:26 AM|
Datalex will support the dynamic shopping, pricing and promotion of offers based on data collection and intelligence to deliver a personalised retail experience to around 30 million SAS customers.
Travelport wins 'Most Innovative GDS' Award for third consecutive year
10/19/2018|7:39:18 PM|
This marks the third year Travelport was awarded this prestigious accolade.
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