Search results for “customer experience”
The five trends that matter in big data for travel in 2019
01/24/2019|11:54:19 AM|
The ownership of data is moving from the corporations and private enterprises to the individual consumers and citizens.
Travelport completes onboarding of first wave of NDC customers
02/11/2019|2:52:52 PM|
To ensure NDC works for all parts of the travel ecosystem, Travelport has implemented its booking solution with a wide variety of agencies including American Express Global Business Travel and Global Travel Management.
6 pillars behind lm group’s dynamic packages’ stellar performance
01/18/2019|6:30:12 PM|
lm group believes that its prowess is growing owing to its robust inventory, business processes, algorithms and enhanced perception among travellers around dynamic packages.
NDC is not just a standard – it’s a signal to the industry
01/24/2019|4:49:48 PM|
By steering the focus on offers and orders (rather than static filed rules), an intelligent offer will include exactly what you’re getting, the cost, modification rules, and clearly defined terms and conditions.
Meituan homestay CEO: China’s B&B sector has potential to grow 6-8 times
01/28/2019|10:44:46 AM|
Meituan’s data shows that the annual average room nights for China's homestay industry had been doubling in 2016-2018, and the rate of increase is expected to be over 100% from 2019 to 2021.
Ctrip invests in Yunji Technology to advance smart hotel services
01/04/2019|11:03:08 AM|
The partnership with Yunji Technology marks Ctrip’s latest move in the smart hotel sector, following the launch of Ctrip’s smart hotel solution program "EASY Stay" in March last year.
6 areas that can propel digital transformation
10/13/2017|4:02:38 PM|
Digital transformation can eradicate a passenger’s pain points and make every offer or interaction meaningful, but the whole effort can go awry, too, without an earnest manner, explains Blair Koch.
Softbank China leads business travel platform's $14.52 million funding
12/26/2018|4:54:34 PM|
It has concluded negotiations with partners and potential clients in Japan, and anticipates a large-scale expansion in the market next year.
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