Search results for “customer experience”
Global CRM Study: The state of CRM and guest data management
09/05/2019|3:51:26 PM|
Personalization is the path to better guest relations.
CEO Ji Qi foresees the future of Huazhu as a “world-class hotel company”
11/14/2019|9:59:36 AM|
The team, led by Qi and Jenny Zhang, is ready for a major leap after being in the business for 14 years. Huazhu is eyeing 10,000 hotels in 3-5 years, and sufficient scale in geographic areas outside China, too.
Travel culture content provider SanMaoYou secures tens of millions of yuan
11/27/2019|10:00:44 AM|
SanMaoYou reported revenues in excess of 10 million so far this year, compared to 6 million in 2018. The company broke even in early 2018 and has become profitable since.
Travelsky and Qantas opened the door to strategic cooperation in the NDC era
11/08/2019|11:22:38 AM|
Travelsky agents on the NDC-enabled Qantas Distribution Platform will obtain the content and corresponding preferential policies Qantas’ NDCs issued to private channels.
Trip.com Group, TripAdvisor form China joint venture and global content partnership
11/06/2019|9:52:43 PM|
"The joint venture is like a chef with the best ingredients, but what kind of cuisine will the chef make to cater to the Chinese market and Chinese travelers? It remains to be explored."
Alibaba, Universal Beijing Resort announce strategic partnership
10/17/2019|11:48:02 AM|
Universal Beijing will leverage the Alibaba Business Operating System to digitize the operations and management of the theme park.
NDC in China progresses slowly, limited by market constraints
10/06/2019|7:31:01 PM|
NDC technology is being developed but it will be some time before there is widespread adoption by Chinese airlines and other players.
Fliggy thrives on might of Alibaba ecosystem
10/21/2019|8:48:47 AM|
Alibaba’s China retail marketplaces had 755 million MAUs in June 2019. This userbase is being constantly exposed to Fliggy as a part of cross-selling tactics.
31 32 33 34 35 36 37 38 39 40

READ MORE

MOST POPULAR

1

40% of China-Japan flights slashed: where is the capacity shifting?

2

China grants 30-day visa-free entry for UK citizens

3

Mainland China visitor growth to Japan slows in November — Shizuoka most exposed

4

Over 40% of China–Japan flights in December canceled, with more than 1,900 services cut

5

JTB forecasts 3% decline in Japan inbound tourism in 2026 as China outlook clouds

©2026 广州力矩资讯科技有限公司 粤ICP备06070077号
Tell us more about yourself!