Search results for “customer”
China OTAs turn over 700 billion yuan in H1 2019, Ctrip accounts for 55.7%
08/23/2019|1:49:44 PM|
As of June 2019, the number of OTA users topped 150 million. Third- and fourth- tier cities became important growing markets.
Outdoor living accommodation provider Future Capsule raises 2 million yuan
07/24/2019|1:36:04 PM|
It meets customers' personalized needs and solves their living problems related to immersive outdoor travel through cloud platform and big data technology.
Are you missing out on potential hotel revenue?
07/25/2019|6:10:27 PM|
Although 60% of guests would like to purchase ancillary services during their stay, there are still a significant number of guests who mention that the services offered were not relevant to them.
Ctrip backs its expansion plans in China and abroad
05/24/2018|9:22:25 AM|
Even as Ctrip is continuously gaining market share across all the business lines, the team has assured that they are ready to forego certain short-term financial benefits to ensure that customer-centricity doesn’t get off the hook.
DerbySoft provides connectivity for Expedia & Atour hotel
07/18/2019|9:54:13 AM|
With this live connection, Expedia has the most up-to-date availability, rates and inventory (ARI) for the connected Atour, providing both parties the highest accuracy of ARI for their customers.
Crafting a digital strategy for “not-a-go-to-brand” in China
07/03/2019|5:37:51 PM|
Air France KLM is open to embracing various touchpoints in China, including the ones owned by 3rd party channels/ platforms.
Smart hotel solution provider RestHour raises 50 million yuan
07/11/2019|9:53:24 AM|
The proceeds will be used to advance technology and expand its presence in new markets.
Trip.com simplifies China train travel
07/02/2019|5:35:37 PM|
To date, Trip.com has helped over 5 million customers from around the world book trains in China.
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