Search results for “customer”
LY.com finds itself in the middle of the OTA melee – and likes where it’s at
02/04/2015|10:42:24 AM|
LY is led by CEO Any Wu, who started the company in 2004 and has since grown it into one of China’s top online travel sites.
Ferry company Beibuwan Tourism to make Shanghai IPO
03/03/2015|5:16:06 PM|
Beibuwan Tourism has launched subscription for its 54.06 million shares and is set to publish its IPO at Shanghai Stock Exchange on March 11.
Maldives’ tourism left high and dry as Chinese arrivals plummet
03/03/2015|9:47:27 AM|
Although the number of Chinese visitors in 2014 grew 9.6% y-o-y, the growth rate began to falter and then fell 33.1% by January 2015.
Ctrip’s tour operations surge 50% in 2014
02/12/2015|11:45:46 AM|
Ctrip’s biggest advantage is its branding and a one-stop service model with full responsibility for service quality throughout each sales stage.
Metropolo Hotel spearheads Jinjiang Inn’s globalization
02/11/2015|5:17:22 PM|
Jinjiang Inn’s Metropolo Hotel brand will set a milestone for globalization in 2015, its biggest challenge now is to build a talented team to move forward.
Starwood Hotels pushes into Greater China with 20 new hotels
02/28/2015|9:50:29 AM|
Starwood Hotels plans to open 20 hotels in greater China in 2015, including two luxury hotels, 12 high-end hotels, and six select boutique hotels.
Chinese in their 30s a major force in outbound tourism spending
02/26/2015|10:21:46 AM|
Chinese travelers in their 30s are becoming the biggest spenders in outbound travel, powering China's global spending spree this Spring Festival.
10 Critical Actions for Enhancing Customer Loyalty: The Case of Travel Companies
05/15/2013|9:36:59 AM|
The time has come for air travel and hospitality brands to address an existential threat to the travel industry: Customer loyalty has all but vanished.
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