Search results for “consumers”
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
Qunar exits from NASDAQ, becomes subsidiary of a private firm
03/01/2017|9:40:59 AM|
Qunar announced to delist its ADSs on NASDAQ and become a wholly owned subsidiary of Ocean Management.
Huazhu, Accorhotels expand in China's midscale, upscale market
12/30/2016|10:44:22 AM|
Huazhu Hotels (China Lodging Group) unit Yagao Meihua signed agreements for nearly 40 new projects in more than ten months. The majority are located in China's first- and second-tier cities.
It’s not just about big data, leverage small data, too
01/05/2017|9:17:34 AM|
Small data results from internal resources like PMS, channel manager, website etc. Hotels need to consider the quality and utility of small data, before looking deep into big data, intelligence and analytics.
China’s outbound medical tours rise four folds in 2016
01/04/2017|10:16:52 AM|
A Ctrip medical tourism report shows that the number of Chinese travelers going on overseas medical tours in 2016 increased four folds against the year before.
The Price of Airline Loyalty
10/28/2016|9:44:16 AM|
The final panel at the Airline Distribution Conference discusses the price of loyalty programs and what benefits it can bring to both airlines and consumers.
Airlines: Leveraging Tech for Added Value
10/27/2016|9:39:12 AM|
With the increasing touch points that technology brings, airlines can leverage their auxiliary services to attract more consumers and grow revenue.
Ctrip takes a big step in pursuit of going global
11/27/2016|9:50:20 AM|
Drifting away from intense competition in the domestic OTA market, Ctrip seems to have come a long way in a span of 18 months. The decision to acquire Skyscanner means Ctrip isn’t just a single market player anymore.
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