Search results for “consumer intent”
Ctrip reintroduces tailored travel platform with 4,000 tour specialists
04/28/2017|12:40:49 PM|
Ctrip has upgraded its tailored travel platform to “Version 2.0”. The platform has more than 1,200 partner suppliers recommending around 4,000 itinerary designers to cover 956 destinations in 107 countries worldwide.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Hotel distribution firm HaoQiao raises RMB 120 million
02/21/2017|1:35:35 PM|
International hotel distribution company HaoQiao.cn announced that it has received RMB 120 million in its latest round backed by National Small- and Medium-sized Enterprises Fund and China Merchants Capital.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
Baidu Capital appoints Ctrip's former CSO Jenny Wu as first Managing Partner
11/23/2016|5:34:51 PM|
Baidu Capital appointed Ctrip's former CSO Jenny Wu as its first managing partner. The company will form a dedicated travel industry fund with Ctrip.
Time for foreign meta-search engines to go beyond strong “product”
09/13/2016|10:37:50 AM|
Localisation of product and team isn’t seemingly enough for any foreign meta-search engine due to the sheer scale of intermediaries that are already established in China.
Understanding TripAdvisor’s product creation flow
05/16/2016|9:23:55 AM|
The global hotel distribution landscape is in the middle of yet another intriguing phase. The likes of TripAdvisor and Google are to refine their offerings on an ongoing basis. Known for their dexterity, such entities have the power to build a stronger brand affiliation via their product and technology expertise, holding on to the massive traffic with valuable propositions.
Maritim Hotels prepares to open its 2 new hotels in Hangzhou and Hefei
05/20/2016|4:55:48 PM|
In addition to 3 established hotels in China , Maritim, the largest owner managed German Hotel brand is preparing to open its 2 new hotels in Hangzhou and Hefei.
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