Search results for “guest service”
Making an up-sell click seamlessly, rather than blatantly selling it
11/24/2015|6:18:01 PM|
Up-selling training to a property’s front desk team members, backed up by an astute data strategy, is key to incremental revenue and stepping up loyalty.
New innovations take the stage at TravelDaily Lab
09/20/2015|10:30:26 AM|
Finally, with bated breath, both the TravelDaily Innovator Award and People’s Choice Award of the event were presented to shopping site, shopnfly.
Ctrip’s CPH listing proves its mettle – conversion rate higher by 15%
12/18/2015|10:13:52 PM|
Being a part of CPH or Chinese Preferred Hotel program is an investment decision for overseas properties. But it’s rewarding, too.
Homeinns optimistic about achieving higher margin revenue contribution
11/10/2015|5:48:42 PM|
The hotel chain continues to be bullish about its hotel development pipeline, as well as its frequent guests program which rose to 47m members in Q3.
Hilton aims for China’s untapped mid-range hotel market with 400 planned openings
11/30/2015|12:31:03 AM|
Hilton plans to open 400 over the next 10 years and increase the number of its Hilton Garden Inns in the China.
Trying to capitalize on the prowess of data? Move into the cloud
10/29/2015|10:23:41 PM|
In order to make the most of available real-time data, hotels need to dig deeper to set up a cohesive data strategy and requisite infrastructure.
Four major groups form “China Hotels of the Future” hotel alliance
11/19/2015|10:10:51 AM|
The “China Hotels of the Future Alliance” has been jointly formed by Greenland Group, Hainan Airlines，ZTE Corp and Taihe-Atour Hotels.
Travel companies eye digital wallets to streamline mobile checkout
10/15/2015|3:24:16 PM|
More and more travel companies are looking at alternative form of payments (AFPs) such as Alipay, offering Chinese consumers a diverse set of payment options.
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