Search results for “customer service”
AI drives efficiency and personalisation at Trip.com
11/22/2024|3:45:09 PM|
The group’s CEO, Jane Sun, explained that there are four main applications of AI, including focus on refining the user experience.
Meituan counts on its membership initiative for travel business
12/03/2024|1:09:16 PM|
The tech-driven retail company’s decision to expand its Shen Hui Yuan membership program allowed Meituan to reach consumers in lower-tier cities as part of its effort to stimulate local consumption.
Sunmei Hotels released its overseas strategy: 1,000 properties in 10 years with long-term commitment
11/26/2024|6:12:08 PM|
Covering 30 countries.
From an online travel agency (OTA) to a global travel technology company, what has Yanolja done right?
10/02/2024|9:23:49 PM|
Seizing opportunities amid changes.
Marriott eyes doubling China presence in 5 years, says Yibing Mao
10/30/2024|5:17:19 PM|
With over 570 hotels spanning 24 brands in nearly 140 destinations across Greater China, Marriott sees tremendous potential in the market.
Trip.com Group launches renovation solution for hotels
10/16/2024|8:25:13 PM|
The solution can reduce the traditional construction period by half.
Cathay Pacific expands complimentary Wi-Fi to business class customers
09/14/2024|5:08:08 PM|
The airline plans to extend connectivity across its entire fleet by mid-2025.
Trip.com obtains IATA GoGlobal Accreditation
10/18/2024|12:49:28 PM|
The accreditation strengthens Trip.com's recognition across the airline industry.
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