Search results for “customer experience”
Clash of the Titans: China’s hotel groups Vs OTAs
12/09/2014|11:46:39 AM|
“Beating them at their own game” is the key tactic being adopted by hotel groups in their fight with the OTAs.
Can new rules help airlines establish order in ticket sales?
12/15/2014|10:39:25 AM|
China Southern and China Eastern separately released a “Notice regarding the marketing order for air tickets sold online” to reign in errant ticketing agents.
Club Med plans seven new Chinese resorts after Fosun’s acquisition
01/06/2015|2:55:17 PM|
Club Med plans to add seven resorts in China by 2020 following its sale to Fosun at EUR24.6 per share.
Ctrip gives Tuniu US15 million boost
12/12/2014|11:07:02 AM|
A recent visit by Tuniu COO Haifeng Yan to JD.com has raised speculation that JD.com might be an investor. A move that will further complicate the relationship among China's OTAs.
CarTrawler to power new Abacus travel agent technology
12/09/2014|10:26:45 AM|
CarTrawler has today announced a new partnership with Asia Pacific’s leading travel technology provider, Abacus International to make a vast new array of ground transportation and chauffeur driven services available on, Abacus ContentPlus 2015.
West Air approved for service differentiation
12/25/2014|5:50:31 PM|
West Air's “service differentiation” policy is approved boosting its transition to the LCC model.
The Priceline Group and Ctrip Expand Partnership
08/07/2014|10:58:33 AM|
The Priceline Group agreed to invest $500 million through a convertible bond and Ctrip has granted The Priceline Group permission to acquire Ctrip shares in the open market over the next twelve months.
Amadeus outperforms industry in the first half of 2014
08/02/2014|9:06:22 AM|
Amadeus IT Holding reports year-on-year financial and operating results for the first half of 2014 (six months ended June 30, 2014).
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