Search results for “customer experience”
Tuniu to expand new services for air ticketing and hotel booking
07/13/2016|11:18:32 AM|
Tuniu's air ticketing and hotel booking businesses both grew rapidly during first half of 2016 as travel customers are visiting the company's platform more frequently.
Booking.com forges ahead with laser-sharp focus in China
06/23/2016|10:38:30 AM|
China continues to witness lot of action in the distribution space, but Booking.com intends to chart its course for organic growth in an assiduous manner.
ICBC and Shangri-La to launch co-branded credit card
08/03/2016|2:16:45 PM|
Industrial and Commercial Bank of China (ICBC) and Shangri-La Hotels and Resorts jointly announce the launch of the 'ICBC Shangri-La Credit Card'.
Establishing a data-driven digital platform for Chinese travellers
06/06/2016|1:38:31 PM|
Foreign hotel brands’ digital assets are increasingly looking at offering a flexible and personalized experience to Chinese travellers, even learning from other Chinese websites in addition to their own proprietary findings.
Roomorama appoints new managing director, focusing on B2B
07/08/2016|12:11:28 PM|
Vacation rental platform Roomorama has appointed Nina Kubik-Cheng as managing director to lead the company and spearhead its B2B strategy.
Amadeus gears up for a bigger chunk of China’s travel pie
06/07/2016|10:13:58 AM|
Amadeus has made significant headway in China, both with its distribution and IT solutions. The group has diligently aligned itself to experience the benefits of further deregulation steps.
Biqu gets capital injection from Meituan-Dianping
06/06/2016|9:39:37 AM|
Air ticket direct sales platform Biqu has secured an undisclosed sum in the latest financing round that has Meituan-Dianping as the lead investor.
OpenJaw all set for a stronger presence in China
05/10/2016|10:31:53 PM|
To create and manage a rich omni-channel customer experience, airlines require platforms that provides extensive business model control (rules based) plus strong product and channel management capabilities. These platforms must have a modular open architecture that fosters a partner eco-system for collaborations.
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