Search results for “customer experience”
Travelport unfazed by limited penetration in China, hopeful of bright future
08/12/2016|4:48:35 PM|
Travelport is confident of delivering sustainable growth in the coming years, but it is still waiting for the regulatory environment to open up in China.
Building a customer-centric distribution channel
10/26/2016|9:29:21 AM|
Chinese airlines have responded to OTAs by focusing on direct sales and axing agency commission fees. At the heart of their argument was that the move was for consumers.
Views from the middle of the value chain
10/28/2016|10:21:29 PM|
TMCs and OTAs share their views on the latest trends on airline distribution, and not everyone is happy with the way things are heading.
The Price of Airline Loyalty
10/28/2016|9:44:16 AM|
The final panel at the Airline Distribution Conference discusses the price of loyalty programs and what benefits it can bring to both airlines and consumers.
World’s first smart suitcase enters China
10/24/2016|1:46:53 PM|
ChinaTravelNews talks exclusively with Diego Saez Gil, Bluesmart Inc.’s CEO on the smart suitcase industry and what it takes to enter the burgeoning Chinese travel market.
Air China’s direct selling keeps pace with its international expansion
09/08/2016|2:18:35 PM|
Air China is assiduously improving both domestic and international websites, as well as its mobile App.
Aftermath after the Showdown
09/02/2016|10:22:00 AM|
On TravelDaily Conference titled “Embracing the New Era”, James Liang, CEO of Ctrip informed the audience of his investment strategies and where the company was headed.
Meta-search in China — as astute as it gets
08/30/2016|5:58:08 PM|
From pure traffic generation to moving into areas of facilitated bookings, meta-search has come a long way. And China seems to have predicted well and led the way.
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