Search results for “customer experience”
Priceline posts $20.7 billion gross travel bookings in Q1 2017
05/10/2017|7:44:38 AM|
Priceline Group reported gross travel bookings growth of 24% in the first quarter of 2017. Gross profit grew 16% to USD 2.3 billion and net income rose 22% to USD 456 million.
Rezdy partners with VELTRA to expand distribution channels in Asia
03/30/2017|1:48:57 PM|
B2B online distribution and reservation platform Rezdy LLC has partnered with Asia’s leading online travel agent VELTRA to increase its distribution channels in APAC.
How airlines can acquire an innovation mindset?
03/24/2017|10:16:56 AM|
Kieron Branagan, CEO of OpenJaw, a travel tech firm and subsidiary of TravelSky, reflects on innovation strategies for the airline business, based on external research as well as the company's internal efforts.
OpenJaw signs up Cathay Pacific as NDC partner and partners with IATA
03/02/2017|3:02:03 PM|
OpenJaw has become Cathay Pacific Airways' NDC partner and an NDC and ONE Order Strategic Partner, having achieved Level 3 NDC capability certification - the highest level of NDC certification offered by IATA.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
BTG Hotels focuses on upper midscale brands following phased consolidation
03/29/2017|11:28:57 AM|
BTG Hotels has completed first-phase consolidation of former BTG Hotels Group and Homeinns Group in nine months after their merger and will be focusing on upper midscale brands for the next few years.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
61 62 63 64 65 66 67 68 69 70

READ MORE

MOST POPULAR

1

China's outbound travel trends: declines in 2024, heightened caution in 2025

2

China Tourism Consumption Trend Insights: Reviewing 2024, Looking Ahead to 2025

3

Trip.com Group unveils 3.0 Model for packaged tours amid rising competition

4

Chinese tourists make biggest contribution to Japan’s visitation spending in 2024

5

Meituan to open up and improve algorithms

©2022 广州力矩资讯科技有限公司 粤ICP备06070077号
Tell us more about yourself!