Search results for “customer experience”
IHG’s mantra for localization in China – be “fully embedded”
08/31/2017|10:05:17 AM|
When you understand data, technology, media mix etc. by being in proximity with local partners, it can pave the way for apt localization, asserts Billy Turchin, VP, Digital and Voice, IHG Greater China.
Ctrip Gourmet List joins forces with Alibaba's Koubei in catering services
09/28/2017|4:59:51 PM|
Ctrip Gourmet List will work with a myriad of domestic restaurants of Alibaba-backed Koubei to create a platform for integrating complementary food and destination activities.
WeChat Hotel strengthening position with APP and official account
09/28/2017|4:59:36 PM|
With the application of APP reservation, facial recognition check-in, invoices issuing and membership conversion, WeChat Eco-hotel and Fliggy’s Alipay Hotel are competing with more similarities.
Destination activities provider UBTour closes A-round financing
09/27/2017|8:42:45 AM|
UBTour connects tourism suppliers in Southeast Asia and enterprises in China with technology and services, with the goal of controling the supply chain through catering to the needs of suppliers.
AI, AR innovations provide a glimpse of tourism operation in the future
09/15/2017|3:27:25 PM|
AIcorrect Translator, designed for independent outbound tourists with the application of AI voice recognition technology, won the championship with "Innovation Enterprise Award" and "People's Choice".
Ctrip to recruit global Chinese driver guides in September
09/05/2017|8:37:36 AM|
Ctrip has announced to recruit Chinese driver guides who have lived overseas for a long time and are familiar with local attractions so as to provide better chartered-tours.
Alipay promotes smart tourism with global partners
09/30/2017|9:21:39 AM|
Alipay, the world’s largest online payment platform, recently announced an upgraded smart outbound tourist service platform at a meeting of ecosystem partners from over 20 countries in Beijing.
ClaimCompass, VariFlight join to help with compensation in flight disruption
09/12/2017|3:31:58 PM|
Flight compensation platform ClaimCompass joins forces with VariFlight, a global leading aviation data service provider, to help the passengers get their money back when the flights are disrupted.
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