Search results for “customer experience”
Ctrip launches first travel concept store in Dubai International Airport
07/25/2018|10:18:02 AM|
The travel concept store at Dubai Airport is the first time Ctrip has brought its superior standards in customer service offline.
Journera, brainchild of Orbitz founder Jeff Katz, secures $9 million capital
07/16/2018|11:49:00 AM|
At launch a number of companies invested in Journera including affiliates of American Airlines, Hilton Worldwide, Hyatt Hotels Corporation, InterContinental Hotels Group, Marriott International and United Airlines.
Booking Holdings invests $500 million in DiDi Chuxing
07/17/2018|4:27:09 PM|
Booking Holdings' brands will offer on-demand car service powered by DiDi through their apps, and DiDi customers can book hotels through Booking.com or Agoda.
Hotel accommodation is not just a "stay" product, view it as "space" to do things
06/27/2018|3:28:47 PM|
Hotels need to incorporate facets such as "play", "socialize", "work" etc. of one's lifestyle in addition to the "stay" service that properties deliver, asserts David Sun, General Manager, BTG Homeinns Hotels Group.
Blockchain-driven home sharing platform PopulStay raises $2.25 million
07/11/2018|4:52:15 PM|
Based on blockchain technology, PopulStay hopes to build a home sharing community by directly connecting hosts and guests, and lower the cost for both parties by doing away with intermediaries.
Hotel data operator Htrip lands tens of millions of yuan
07/11/2018|8:53:00 AM|
Htrip is a hospitality data operator that aims to help hotels maximize their profits by leveraging big data for hotel services, product lines, membership operation and other aspects.
Alibaba's ecosystem + Fliggy - how the combo is set to simplify travel buying?
06/19/2018|9:05:31 AM|
Alibaba garners vital information about its users with the presence of Fliggy, Taobao and Alipay in one user interface, taking friction out of trip planning and buying.
Use cases of artificial intelligence in China's flourishing travel sector
07/02/2018|9:24:21 AM|
Chinese technology companies are making steady progress in artificial intelligence (AI), leveraging the technology to simplify travel planning and buying, and enabling communication in foreign destinations.
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