Search results for “customer experience”
Robot front desk supplier RestHour secures tens of millions of yuan
11/20/2018|3:32:22 PM|
RestHour is open to customized requirements of hotels by expanding from check-in procedures to smart room supports, such as light, temperature, curtain and TV controlled by human voice.
Booking.com launches flagship store on Alibaba platform Fliggy
11/10/2018|8:11:29 PM|
It’s worth keeping track of Booking Holdings' next moves and what will become of its relationship with Ctrip.
China Southern Airlines announces to exit SkyTeam
11/15/2018|5:33:53 PM|
Asia's largest airline by passengers number plans to strengthen cooperation with global leading airlines such as AA (American Airlines), a Oneworld alliance member.
As airline merchandising evolves, how are OTAs upping the ante?
10/22/2018|8:02:20 AM|
Every aspect of OTA business, right from analyzing the source of the traffic to what product to offer is becoming data-centric. The combination of cloud computing, data and analytics, machine learning etc. is set to pave way for insights that can help the likes of OTAs in their key decision-making.
China Southern quits SkyTeam, China to become top tourist destination by 2030, and more
11/26/2018|12:09:50 PM|
China issued the first service specification for the home-sharing sector, and Club Med owner Fosun Tourism and Culture approved for listing on the Hong Kong Stock Exchange.
Kayak partners with software company Quicket for seating data
11/01/2018|11:19:10 AM|
Self-learning algorithms search the database which has been constructed, structured and optimized by the developers for years. On this basis, Quicket can display the seating configuration of an aircraft used on a specific route.
Didi reported to be making initial exploration of hotel operations
10/29/2018|1:08:55 PM|
Sources said Didi’s intention to enter the hotel sector is certain, but is still in preliminary exploration.
Scandinavian Airlines, Datalex partner on digital retailing transformation
10/26/2018|10:08:26 AM|
Datalex will support the dynamic shopping, pricing and promotion of offers based on data collection and intelligence to deliver a personalised retail experience to around 30 million SAS customers.
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