AirAsia remains firmly in 1st place for international airlines marketing on WeChat, Marriott, Starwood, Hilton, and Shangri-la are ranked at the top of hotel lists.
Hotels should strengthen their monitoring of online reviews and provide effective feedback as great online reputation is essential for positive brand awareness and increased customer satisfaction.
The acquisition of Six Senses takes IHG’s portfolio of open and pipeline luxury hotels to 400 hotels (108,000 rooms) globally.
National Business Daily reported today that around 200 have caught the bug, citing data collected by tourists at the hotel.
Physical and technological upgrades and higher revenue could make OYO a welcome opportunity for unbranded accommodations in the U.S., which number around 18,000 – 1/3 of all hotels in the country.
Unique individual development projects not only have an impact on staff and guest satisfaction, but can also contribute positively to a hotel’s return on investment.
The consumers generally believe that they won’t get a bad deal booking brand.com but they won’t get the best deal.
Amazon’s recommendation engine is estimated to generate more than 1/3 of its purchases by using AI to identify, rank, and serve up recommendations. But what would happen if Amazon decided to start selling hotel rooms using this knowledge?