Search results for “data analytics”
It’s not just about big data, leverage small data, too
01/05/2017|9:17:34 AM|
Small data results from internal resources like PMS, channel manager, website etc. Hotels need to consider the quality and utility of small data, before looking deep into big data, intelligence and analytics.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
C2B hotel booking site WoXingWoSu closes 10 million yuan Pre-A round
04/05/2017|10:17:32 AM|
C2B hotel booking service WoXingWoSu announced that it has raised RMB 10 million in its Pre-A round following its 5 million yuan angel round earlier this year.
Ctrip survey finds 73% Chinese travelers with budget of 10,000 yuan in 2017
03/30/2017|7:26:47 PM|
More than half of the polled Chinese travelers plan to spend over 10% of annual income on travel in 2017. Some 73% of them set aside a travel budget of more than RMB 10,000 (USD 1,452), and 60% will opt for outbound tours.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Shiji acquires majority stake in guest intelligence ReviewPro for EUR 26.36 million
01/16/2017|6:23:22 PM|
Shiji, a Chinese hotel information company partially owned by Alibaba, acquired a 79.47% stake in Spain-based hotel review company ReviewPro for EUR 26.36 million.
Cruise travel from China surges 91% in 2016
01/23/2017|10:00:52 AM|
The number of cruise passengers from China surged 91% in 2016 to a record high of more than 2.12 million. Yet the industry has to grapple with issues of deteriorating experience and homogenized itineraries.
Shiji acquires a majority stake in SnapShot
12/06/2016|6:53:46 PM|
With the additional investment of EUR 17.9 million, Shiji holds 69.07% of SnapShot stock equity.
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