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Key to having a seamless conversation – capture all interactions
11/21/2017|9:59:06 AM|
The probability of ‘restarting’ a conversation as a passenger moves across channels has to come down. Blair Koch, Datalex’s CTO and President USA asserts that airlines need to capture all the interactions, encompassing offline and online touchpoints.
Identifying a traveller – how can digital transformation pave way for it?
10/17/2017|8:23:12 AM|
Digital transformation isn't a trend, rather it’s a journey and airlines’ answer to the Fourth Industrial Revolution, said Jonathan Tong at Amadeus.
Europe-bound Chinese tourists eager to explore and experience
11/10/2017|10:21:58 AM|
Europe is now the third most popular region to visit for Chinese tourists, and off-the-beaten-track destinations are embracing sharp increase in the number of Chinese visitors.
Xiaozhu co-founder anticipates profit in 2018 and moots listing plan
11/02/2017|4:52:25 PM|
Xiaozhu has been operational online with clear transaction scale and business model, and the possibility of going public is becoming clearer, though no timetable has yet been set.
6 areas that can propel digital transformation
10/13/2017|4:02:38 PM|
Digital transformation can eradicate a passenger’s pain points and make every offer or interaction meaningful, but the whole effort can go awry, too, without an earnest manner, explains Blair Koch.
TravelDaily China-ITB Asia Session on China’s unprecedented growth
10/12/2017|10:43:54 AM|
“Breaking through in a New Era” is the main theme of TravelDaily China-ITB Asia Session to highlight China’s unprecedented growth in travel and its importance to the global industry.
DerbySoft, Hotelchamp join forces in name of direct bookings
10/26/2017|3:50:47 PM|
Travel distribution service firm Derbysoft and hotel direct-booking technology provider Hotelchamp announced a partnership to increase and convert hotel website traffic.
Where does digital transformation stand for airlines?
10/25/2017|6:14:54 PM|
Timothy O'Neil-Dunne, Head of Product & Founder at Air Black Box Company, talks to ChinaTravelNews about digital transformation's priority for airlines in a video interview.
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