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31% business travelers from APAC contact families while on road

Only one-third (31%) of travelers from APAC contact their families when on business trips, compared with half of business travelers from the Americas and around a quarter (27%) of Europeans.

11/21/2017|10:24:47 AM|CarlsonWagonlitTravel

Key to having a seamless conversation – capture all interactions

The probability of ‘restarting’ a conversation as a passenger moves across channels has to come down. Blair Koch, Datalex’s CTO and President USA asserts that airlines need to capture all the interactions, encompassing offline and online touchpoints.

11/21/2017|9:59:06 AM|ChinaTravelNews

Lufthansa counts on NDC XML API to run flagship stores in China

The Lufthansa Group intends to capitalise on the growing reach of Alibaba and other ecosystems. The complexion of digital commerce can change in the next few years in China.

11/27/2017|11:03:21 AM|ChinaTravelNews

Asia Pacific villa rental market is worth $390 million

While alternative accommodation in China is "still in infancy", the market of the whole Asia Pacific area is picking up fast.

11/16/2017|12:31:08 AM|Villa-Finder

Unspoken truths: canceling and re-booking for a better rate

There have been reports of many guests canceling and re-booking their hotel rooms to achieve better rates, so how does this impact hoteliers and what can they do about it?

11/14/2017|5:49:55 PM|Charles Wang, IDeaS

Retailing isn’t just about monetisation, also about being “smarter” than ever

The pace with which retailing continues to evolve means random selling of air ancillaries and non-air ancillary products won’t work or pay off in the future.

11/03/2017|10:21:12 AM|ChinaTravelNews

Where does digital transformation stand for airlines?

Timothy O'Neil-Dunne, Head of Product & Founder at Air Black Box Company, talks to ChinaTravelNews about digital transformation's priority for airlines in a video interview.

10/25/2017|6:14:54 PM|ChinaTravelNews

6 areas that can propel digital transformation

Digital transformation can eradicate a passenger’s pain points and make every offer or interaction meaningful, but the whole effort can go awry, too, without an earnest manner, explains Blair Koch.

10/13/2017|4:02:38 PM|ChinaTravelNews
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