Search results for “reputation management”
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
Shiji acquires majority stake in guest intelligence ReviewPro for EUR 26.36 million
01/16/2017|6:23:22 PM|
Shiji, a Chinese hotel information company partially owned by Alibaba, acquired a 79.47% stake in Spain-based hotel review company ReviewPro for EUR 26.36 million.
Tuniu counts on blend of brand strength, scale and operating leverage
08/29/2016|6:15:55 PM|
Sustaining growth rate has remained Tuniu’s major forte, but can cost control, association with HNA and the GMV of travel products uplift the overall margin going forward?
Maritim Hotels prepares to open its 2 new hotels in Hangzhou and Hefei
05/20/2016|4:55:48 PM|
In addition to 3 established hotels in China , Maritim, the largest owner managed German Hotel brand is preparing to open its 2 new hotels in Hangzhou and Hefei.
NH Hotel’s trump cards for China - authenticity of brands and collaboration
05/17/2016|4:40:08 PM|
NH Hotel’s decision to foray into China comes at a time when the whole sector is buzzing with rapid expansion. A look at how the European company is approaching this market.
Huixiaoer completes B round with tens of millions of dollars
03/24/2016|11:25:26 AM|
Meeting venue booking platform Huixiaoer announces the completion of its B-round funding with tens of millions of US dollars. The round was led by DCM Ventures and joined by IDG Capital Partners.
Making an up-sell click seamlessly, rather than blatantly selling it
11/24/2015|6:18:01 PM|
Up-selling training to a property’s front desk team members, backed up by an astute data strategy, is key to incremental revenue and stepping up loyalty.
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