Search results for “guest service”
WeChat for room bookings isn’t just about revenue, experience counts too
08/05/2015|10:57:01 PM|
Rather than focusing on too many sales promotion messages on WeChat, hotel companies need to find ways to augment their customer experience program goals.
Tnooz and TravelDaily China kick off THack China at Alibaba HQ
09/11/2015|9:54:11 AM|
Tnooz and TravelDaily China kicked off Tnooz's signature THack hackaton series in China, launching the THack China travel tech developer contest at the Alibaba HQ.
Homeinns Hotel refuses to slow down in a taxing environment
08/13/2015|6:16:53 PM|
Q2 proved to be yet another tough quarter for Homeinns. But it is focused on strengthening its customer base via mobile and expansion of mid-scale portfolio.
Ctrip enters the micro-conference market with its launch of a “Hotel+Venue” channel
08/22/2015|8:54:17 AM|
China's conference industry is booming, with estimated total value above RMB400 billion for in 2014 and Ctrip is C\capitalizing on this trend “Hotel + Venue” channel.
WeChat as a touchpoint – not only about business accounts or social ads
07/19/2015|10:32:40 AM|
WeChat is embracing new features, including ones that promise to simplify our lives in a “connected” world. Marketers need to find ways to own the experience via this app.
Hotel cloud PMS provider Mingyan Software gets angel investment from Plateno Group
07/16/2015|11:49:14 AM|
Mingyan Software, developer of Diaotian Cloud Hotel PMS,signed an agreement to receive an angel investment from Plateno Group.
Sunshine Insurance celebrates grand opening of its new prize: Baccarat Hotel NYC
07/20/2015|9:41:14 PM|
Starwood Capital Group CEO Barry Sternlicht and Chairman of Sunshine Insurance Group Zhang Weigong celebrated the opening of Baccarat Hotel NYC.
Huazhu Hotels plan - future is digital, but all stakeholders need to benefit
03/12/2015|9:30:25 AM|
China Lodgings Group is eyeing major expansion and strengthening of its digital capabilities to benefits stakeholders in 2015 .
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