Search results for “consumer rights”
Wanda Group restructured into three entities in transformation as a service provider
08/09/2017|11:19:37 PM|
After selling its assets to Sunac China and R&F Properties, Wanda has started internal restructuring, forming new companies in tourism, media and sports to develop clearer business lines with Wanda Cultural Group.
Key takeaways from the concluded 2017 China Hotel Marketing Conference
06/13/2017|10:41:12 AM|
The 2017 China Hotel Marketing Conference co-hosted by TravelDaily China and ChinaTravelNews focused on “Reshaping The Experience” has successfully concluded in Shanghai. Here’re some key takeaways from the event:
Fliggy enters tailored travel field with strategy on creating travel design ecosystem
06/05/2017|7:03:15 PM|
Alibaba’s travel brand Fliggy has announced a strategy on building a travel design ecosystem and introduced five new products lines.
Ctrip's overseas expansion with Thailand's largest hotel group
06/05/2017|3:29:20 PM|
Ctrip announces that it will develop its presence overseas to provide a more comprehensive set of travel experiences to Chinese tourists by cooperating with Thailand's largest hotel group--Centara Hotels & Resorts.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
The Price of Airline Loyalty
10/28/2016|9:44:16 AM|
The final panel at the Airline Distribution Conference discusses the price of loyalty programs and what benefits it can bring to both airlines and consumers.
Airlines: Leveraging Tech for Added Value
10/27/2016|9:39:12 AM|
With the increasing touch points that technology brings, airlines can leverage their auxiliary services to attract more consumers and grow revenue.
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