Search results for “consumer insights”
Global CRM Study: The state of CRM and guest data management
09/05/2019|3:51:26 PM|
Personalization is the path to better guest relations.
China OTAs turn over 700 billion yuan in H1 2019, Ctrip accounts for 55.7%
08/23/2019|1:49:44 PM|
As of June 2019, the number of OTA users topped 150 million. Third- and fourth- tier cities became important growing markets.
Invigorating a hotel with a fresh design - how Wyndham is doing it?
05/17/2019|11:42:19 AM|
Hotel companies need to come up with a design that not only reflects lifestyle and social elements of guests but also has to remain true to a brand’s essence and tone.
Corporate travel survey reveals trends shaping booking behaviour in Asia Pacific
05/07/2019|1:14:15 PM|
Corporate travel is on the rise in the region, but people are doing it differently.
OpenJaw and ANA collaborate to create a new booking platform
04/16/2019|9:38:24 AM|
Once the ANA NDC platform has been launched, ANA will add further well-known airfare aggregators to expand access to more distribution partners, such as travel agents and service providers.
Alibaba launches “Fliggy Buy” shopping channel with merchants
03/26/2019|2:27:12 PM|
Furla Hong Kong and Laox of Japan have already joined this channel, and more merchants are expected to join.
Fliggy spearheading “Global Fun” as part of Alibaba’s globalization strategy
03/06/2019|3:32:24 PM|
There is still much room for cross-brand synergy or consolidation under the umbrella of Alibaba.
The five trends that matter in big data for travel in 2019
01/24/2019|11:54:19 AM|
The ownership of data is moving from the corporations and private enterprises to the individual consumers and citizens.
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