Search results for “check-in process”
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
It’s not just about big data, leverage small data, too
01/05/2017|9:17:34 AM|
Small data results from internal resources like PMS, channel manager, website etc. Hotels need to consider the quality and utility of small data, before looking deep into big data, intelligence and analytics.
Chinese carriers gear up for diversified needs of global digital platforms
08/22/2016|9:11:56 PM|
Be it for an e-commerce platform or supporting different phases of a journey via their digital assets, Chinese airlines are looking to refining their sites and apps.
Highlights of China Travel Innovation Challenge
08/30/2016|6:36:58 PM|
As part of 2016 TravelDaily Conference which will be held from Aug. 31 to Sept. 1 in Shanghai, China Travel Innovation challenge will be held in the afternoon of Sept. 1.
Hotel alliance joint venture opens in Hangzhou, targeting independent hotels
08/12/2016|9:58:01 AM|
Zhejiang Future Hospitality Network Technology Limited, co-founded by Alitrip, BTG Hotels and Shiji Information in late March, was inaugurated on August 10 in Hangzhou, China.
Spring Airlines embarks on exciting journey of retailing
08/08/2016|3:18:58 PM|
Just like carriers in the U. S. and Europe, China’s Spring Airlines, too, is positioning itself for being a platform of choice for all travel needs.
Booking.com forges ahead with laser-sharp focus in China
06/23/2016|10:38:30 AM|
China continues to witness lot of action in the distribution space, but Booking.com intends to chart its course for organic growth in an assiduous manner.
5 areas that can enhance the UX strategy
05/11/2016|11:05:23 AM|
In order to enhance user experience strategy, airlines can target low hanging fruit with collaboration, optimize the booking flow, optimize designing for different platforms, manage offer and track cross-device.
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