Search results for “airport app”
"Direct sales" going up for Chinese carriers, but is it enough?
10/18/2017|9:02:02 PM|
Top carriers in China today have 40-45% sales coming in via "direct" channels. But this figure also includes selling inventory via OTAs. So this doesn't translate into owning the passenger for airlines.
WeChat Hotel strengthening position with APP and official account
09/28/2017|4:59:36 PM|
With the application of APP reservation, facial recognition check-in, invoices issuing and membership conversion, WeChat Eco-hotel and Fliggy’s Alipay Hotel are competing with more similarities.
Finnair boosts ancillary sales with omni-channel and predictive analytics
09/27/2017|7:04:48 PM|
After partnering Alipay on in-flight payment, working with TravelSky on GDS-based ancillary sales, Finnair plans to bring its chatbot to WeChat and leverage predictive analytics for ancillaries growth.
Ctrip adds “Hotel Plus” to upsell hotel services
09/01/2017|10:18:35 AM|
Hotel upselling services provided by the OTA helps create a complete experience on one hand and improve incomes on the other.
Counting on technology to overcome breakdown in personalization
07/24/2017|4:35:01 PM|
The blend of Bluetooth beacon technology, hyper local marketing, and GPS geo-fencing can help hotels to convey what they have to offer and in turn, improve the overall stay experience.
China Southern pioneers facial recognition for passenger boarding
06/30/2017|10:18:59 AM|
China Southern Airlines has become first carrier in China to adopt facial recognition for passenger boarding. The process is expected to streamline boarding process by verifying passengers identity through face scanning.
Thriving as a retailer is about apt “mindset”, not an issue of tech
06/11/2017|8:37:44 AM|
The key to Chinese airlines' full retailing platform is to know customers and meet their end to end travel needs rather than just to carry passengers from point to point.
Dear Chinese airlines: Digital marketing works in other ways
03/07/2017|3:21:02 PM|
Joseph Wang, Chief Commercial Officer of TravelDaily China & ChinaTravelNews, discusses digital marketing trends for China’s airline industry.
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