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Key to being customer-centric: Count on cloud + data + API

03/07/2017|8:57:27 AM|

A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.

Banking on real-time data for astute network planning

10/10/2015|10:28:00 PM|

The turnaround time for airlines to act on data related to schedules, connections, and passenger traffic flows has come down massively.

Chinese outbound travel – OTAs figure prominently in hotel distribution mix

08/27/2015|6:07:31 PM|

For hotel companies targeting Chinese outbound travel segment, the reliance on OTAs is important at this juncture.

High-end is fine, but Ctrip has now its eyes on low-end market, too

03/21/2015|10:23:27 AM|

Ctrip is optimistic that the team is all set to penetrate the low-end market, combating similar focus of its competitors.

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